5·15 Guangdong Investor Education | CSRC Releases Model Cases of Investor-Protection Convenience Services and Mechanism Innovation

12386Service platform establishment“SMS push+Call back ”Full response mechanism

In order to further improve the quality and efficiency of platform services,12386The service platform expands the team of power receiving talents and establishes“SMS push+Call back”Full response mechanism to improve the level of intelligence and technology and promote12386Service platform connection rate continues to increase，2024 years10since August12386Service platform connection rate reached99.44%。2024 Throughout the year, the number of investors served reached16.01Ten thousand people, recovering losses for investors1.37100 million yuan. (Submitted by the insurance fund company)

The country's first joint police and certification anti-fraud dissuasion mechanism--Securities regulatory investment and education professional forces participate in public security investment and financial management fraud dissuasion

Among the many types of telecommunications network fraud, investment and financial management fraud is often based on counterfeiting the name of a financial institution and counterfeiting the affiliation of a financial institution.APP, claiming that the situation was set up by means of stock and futures investment, the grassroots police had great difficulties in dissuading them due to their lack of professional knowledge in the securities and futures market. Zhejiang Securities Regulatory Bureau guided Guoxin Securities Investment and Education Base to extend the investor education model, actively assisted Xiaoshan Branch of Hangzhou City Public Security Bureau in creating a joint police and certificate prevention and anti-fraud dissuasion mechanism, and established“Xiaoran Golden Sunshine”Prevent non-fraud and dissuade the vigilante police team, give full play to their professional advantages, and effectively improve the success rate of dissuasion in such cases.from2024years11Since September, anti-fraud and anti-fraud dissuasion vigilantes have actively carried out anti-fraud early warning and face-to-face dissuasion work around various types of investment and financial fraud, such as illegal stock recommendation, counterfeit securities companies, fake trading platforms, virtual currencies and other types of fraud. When the police station received early warning clues and issued a telephone reminder to the victim, the anti-illegal and anti-fraud dissuasion vigilante police of Guoxin Securities Investment and Education Base cooperated with the police to come to dissuade them, and invested and managed financial management through real and false investments.APPComparison, securities account verification, new share subscription information inquiry, institutional qualification identification, formal investment transaction process explanation, etc., help the parties analyze the routines of investment and financial management fraud and guide them step by step to recognize the fact of being deceived，Accept police dissuasion in time and withdraw from the scam，Stop losses and handle alarms in a timely manner. As of now,“Xiaoran Golden Sunshine”Prevent non-fraud and dissuade vigilantes from timely dissuading investment and financial management fraud cases732Starting from, the payment stop amount reaches1926.5million Yuan。The public security department is working with Guoxin Securities Investment and Education Base to promote this mechanism, continue to expand the results of dissuasion, and effectively prevent investment and financial management telecommunications network fraud cases“Being deceived on the road”, blocked in“Before getting into trouble”，Protect the masses with practical actions of precise teaching“money bag”。(Submitted by Zhejiang Bureau)

Shanghai Securities Regulatory Bureau guides Shanghai City Securities Association to promote the optimization of small-amount inheritance inheritance procedures

As my country gradually enters an aging era, disputes over inheritance andComplaints gradually increased. The Shanghai Securities Regulatory Bureau guided the Shanghai City Securities Association to issue the "Notice on Streamlining Securities Companies 'Handling of the Withdrawal of Small Estate Inheritance Funds" to carry out the work of facilitating the inheritance of small amounts of securities inheritance, and to promote the establishment of a special system for simplifying the withdrawal of small estate inheritance funds by securities institutions in the jurisdiction.5The inheritance business of net assets of 10,000 yuan no longer requires the submission of notarization certificates, judgments and other supporting materials. The regulations and simplified procedures for small inheritance inheritance provide investors with more protection and support, which not only protects the rights and interests of heirs.，It also improves the efficiency and convenience of inheritance, and effectively reduces the processing burden on inheritance heirs. same time，The small-amount inheritance policy that is reasonable, controllable, and convenient for customers also helps securities companies effectively provide more convenient and high-quality financial services to small and medium-sized investors and fulfill their social responsibilities. (Submitted by Shanghai Bureau)

“Ning Fa supports you”Securities Fusion Court explores and builds a new mechanism for resolving the source of securities disputes

Jiangsu Securities Regulatory Bureau continues to explore and improve the three-dimensional intensification of securities group disputesDispute resolution mechanism,2024years5months15On the 20th, we promoted the Nanjing City Intermediate People's Court (hereinafter referred to as Nanjing Intermediate People's Court) to establish the country's first integrated court specifically to handle securities disputes in the Securities Industry Association of Jiangsu Province——“Ning Fa supports you”Securities Fusion Court. By integrating courts, Nanjing Intermediate People's Court can guide parties to mediate by appointing mediation methods, and the mediation organization can be completed quickly.“dispute mediation+judicial confirmation”In the process, we continue to expand new boundaries for the protection of investors 'rights and interests in a high-quality and efficient dual integration form.

Relying on Nanjing Intermediate People's Court“Ning Shentong”The integrated court online trial module in the online trial system realizes securities misrepresentation liability disputes“Cloud Mediation”, agreement“Yun signed”，In the past, the agreement transmission process that took one or two weeks was shortened to one day.Really let data run more errands and investors run less. Securities Fusion Court awarded“Excellent experience in the integration and docking of litigation source governance in the court system of Jiangsu Province”and was selected in Jiangsu Province25A typical case of optimizing the legal business environment. Since the establishment of the Securities Fusion Court, a total of securities misrepresentation disputes appointed by the Nanjing Intermediate People's Court have been registered and accepted.14Batch, involving listed companies4Home, investors645Person, the amount involved in the dispute exceeds1Billion yuan to recover losses for investors4500More than ten thousand yuan. The establishment of the Securities Fusion Court is focused on deepening the field of securities disputes.“Integration of litigation and prosecution”“linkage mediation”Actively improve the vivid practice of financial supervision and financial justice coordination mechanism, and promote the formation of“professional trial+Professional mediation”Together, we provide investors with a multi-level, low-cost, and optional platform for expression of claims and rights relief, further reducing investors 'dispute resolution costs. (Submitted by Jiangsu Bureau)

Innovate risk management methods for convertible bondsTake multiple measures to protect small and medium investors——Lingnan Convertible Bond Case

Convertible corporate bonds publicly issued by Lingnan Ecological Cultural Tourism Co., Ltd.(hereinafter referred to as Lingnan Shares)“Lingnan Convertible Bonds”to2024years8months14default，It was the first time in the market that a state-controlled listed company defaulted on convertible bonds. The Guangdong Securities Regulatory Bureau conscientiously handles bond default risks and encourages listed companies, trustees, and credit rating agencies to warn the market of risks from multiple angles before bonds default. After the bond defaults, we will promptly coordinate with local governments to innovate and adopt a third-party market-based debt collection method, and no more than one household will exceed1000Zhang acquired Lingnan Convertible Bonds, reducing risk exposure1.46100 million yuan to strive for immediate protection of the interests of small and medium investors. In order to further protect the legitimate rights and interests of bond holders, the Guangdong Securities Regulatory Bureau has taken a two-pronged approach. On the one hand, it actively promotes bond trustees to accept the entrustment of convertible bond holders and file a civil lawsuit with the Intermediate People's Court of Zhongshan City, Guangdong Province, requiring the company to repay the principal and interest of the bonds, and requesting the court to provide support for deferring the payment of legal fees, significantly reducing the cost of investors 'rights protection. On the other hand, we urge Lingnan Shares to promptly launch a practical debt repayment plan, with the initial repayment capital 4563Ten thousand yuan has been2025Arrive in investor accounts before the Spring Festival of 2019 to allow investors to get real money. The Lingnan Convertible Bond Case is an innovation in handling the default risk of convertible bonds. Through third-party market-based debt collection, the formulation and introduction of installment debt repayment plans, and the filing of civil lawsuits by bond trustees, listed companies are promoted to actively pay overdue bonds to the greatest extent possible. Priority may be given to protecting the legitimate rights and interests of small and medium investors. (Submitted by Guangdong Bureau)

The Tianjin Securities Regulatory Bureau promotes securities institutions to provide public welfare legal services to investors and helps investors defend their rights in accordance with the law.

A special chapter of the Securities Law stipulates the investor protection system and further improves the investor rights protection relief mechanism. However, there are most small and medium-sized investors in my country's securities market. Faced with infringement of securities violations, due to reasons such as the dispersion of investors and the small amount of claims, they often abandon rights protection. phenomenon. Tianjin Securities Regulatory Bureau implements the people-oriented requirements of the capital market and activelyWe safeguard the legitimate rights and interests of investors, guide securities legal entities in the jurisdiction to fulfill their social responsibilities, provide free legal resources and services to investors who have been infringed by securities violations, and form a regular rights protection and relief mechanism.2021At the end of the year, Bohai Securities reached a memorandum of cooperation with a legal consulting center, using public legal resources, giving full play to the role of big data, screening investors whose rights and interests may be damaged, and assisting investors by notifying them one by one, initially calculating losses, and providing litigation services. Investors share the dividends of legal construction in the capital market. as of2024the end, corporate customers involved in illegal cases involving listed companies1900Yu Ge, the case is being sued412one, involving80For the remaining stocks, the amount of compensation expected to exceed700Ten thousand yuan; assistance61Investors in 10 cases filed claims and received more than730Ten thousand yuan. Securities operating institutions cooperate with legal professional institutions to help small and medium-sized investors pursue the civil liability of relevant entities in accordance with the law, which will help investors strengthen their legal concepts and enhance their awareness of rights protection, form institutional synergy with administrative and criminal liability investigation mechanisms, and actively contribute to strengthening investor protection. strength. (Submitted by Tianjin Bureau)

Chongqing Securities Regulatory Bureau, together with procuratorial organs and other parties, jointly built a securities crime warning education center

The Chongqing Securities Regulatory Bureau, in conjunction with the First Branch of the People's Procuratorate of Chongqing City and the Securities Crime Warning Education Center jointly established by Southwest Securities“5·15 National investor protection publicity day”The event was officially launched on the eve of the event. Relying on Southwest Securities 'national investor education base, the center gives full play to“regulatory+judicial+industry”The collaborative governance function strengthens investor confidence by continuously publicizing the achievements of capital market reform and development; jointly publishes typical cases, publicizes and interprets policies and regulations, guides investors to fully understand investment risks, and popularizes legal channels for exercising rights and rights protection in accordance with the law. After the center is launched, it will carry out regular activities to publicize the rule of law and popularize securities and futures laws and regulations, guide more key enterprises, financial institutions, and investors in the jurisdiction to participate in warning education activities, and help market entities and investors establish risk awareness.，Protect your legitimate rights and interests in accordance with the law and respect the authority of laws and regulations. (Submitted by Chongqing Bureau)

Source: official website of China Securities Regulatory Commission——“investor protection”special columns